Shipping Policy

We process and ship all orders with care. Please review our shipping information below before placing your order.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Free Standard Shipping — on all U.S. orders over $75
Estimated delivery: 5–7 business days

Standard Shipping — flat rate on orders under $75
Estimated delivery: 5–7 business days

Expedited Shipping — available at checkout
Estimated delivery: 2–3 business days

Order Tracking

Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.

International Shipping

We currently ship within the United States only. International shipping is coming soon — sign up for our newsletter to be notified.

Shipping Delays

Delivery times are estimates and may be affected by carrier delays, weather, or high-volume periods. We are not responsible for delays once the package is in the carrier's possession.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at  within 7 days of the expected delivery date and we will work to resolve the issue promptly supportvelorasolutions.store@gmail.com